In the center of the world’s payment network

Coming into Visa, I was initially here to setup the Singapore Visa Design Studio with a partner. This was our first ever design home base outside of the US. 1st mac users in the main office is pretty much a statement of disruption we were in for, to cultivate and innovate much quicker like a startup within a large organisation.

Working in Visa

Most of my projects here, I am not able to publicly share them. They do range from building design system, research and testing in-market, to running design sprints and facilitating internal design thinking session. What I am able to share is a project mobile payments that is live in multiple markets in Asia, namely mVisa. In general, mVisa is about activating the millions of device in Asia, and enabling people with easy and frictionless payment experience.

Visa Innovation Centre in Singapore

Day-to-day here has been the most interesting and intense learning, with so many great partners to work with. Helping support the innovation within the company has been a key vital point, through supporting effort in the newly launched Visa Innovation Centre and becoming the center of culture change.

Visa Design Studio team outside in Foster City

Visa Design Studio team just outside the HQ in Foster City

Design sprint means high intensity work

Even though there's cake, there is just no time to enjoy it in a design sprint!

More to come in the future…